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Terms and conditions

Last updated: May 5, 2026 · Effective: May 12, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the CineNote platform, available at https://www.cinenote.global and its subdomains, including the web application, scriptwriting studio, workboard, light studio, workspace features, exports, and all related services (collectively, the “Service”).

The Service is owned and operated by Zeverio animation technology Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at We Work D3 9th Floor, Manyata Tech Park, Venkateshapura, Bangalore, Bangalore North, Karnataka, India, 560045., CIN: U62090KA2026PTC219108. (“CineNote”, “Company”, “we”, “us”, or “our”).

By creating an account, accessing, or using the Service, you (“User”, “you”, “your”) agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or policies referenced herein. If you do not agree, do not use the Service.

This document is an electronic record under the Information Technology Act, 2000 and rules made thereunder, and is published in accordance with Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. It does not require a physical or digital signature.

1. Eligibility

1.1. You must be at least 18 years of age and competent to contract under the Indian Contract Act, 1872 to use the Service.

1.2. If you are using the Service on behalf of a company, production house, studio, LLP, or other entity, you represent that you are authorised to bind that entity to these Terms, and “you” includes that entity.

1.3. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including un-discharged insolvents, are not eligible to use the Service.

2. Account Registration and Security

2.1. To access the Service, you must create an account with accurate, current, and complete information, and keep it updated.

2.2. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately at admin@zeverio.com of any unauthorised use.

2.3. You may not share your account credentials, impersonate another person, or create accounts through automated means.

2.4. We reserve the right to refuse registration, suspend, or terminate accounts at our discretion, including for breach of these Terms.

3. The Service

3.1. CineNote provides a cloud-based collaborative workspace for filmmakers, comprising:

  • Scriptwriting Studio — a screenplay editor with industry-standard formatting, pagination, versioning, and export to PDF, Final Draft (FDX), Fountain, and DOCX formats;
  • Workboard — an infinite canvas with widgets for beats, notes, locations, shot lists, lighting diagrams, and script links;
  • Light Studio — fixture-aware lighting plans, schedules, power-load calculations, and read-only share links;
  • Workspace — the container for the above, with role-based access, permissions, invitations, and audit trails.

3.2. Features vary by subscription plan. We may add, modify, or discontinue features at any time. Material adverse changes to paid features will be notified in advance where reasonably practicable.

3.3. The Service is provided on a Software-as-a-Service basis. We do not guarantee uninterrupted availability and may perform scheduled or emergency maintenance.

4. Workspaces, Roles, and Collaboration

4.1. A workspace Admin controls the workspace, including settings, billing, member roles (Admin, Producer, Director, Cinematographer, Editor, Viewer), permissions, and deletion.

4.2. By joining a workspace, you acknowledge that the workspace Admin and users with appropriate permissions may access, view, edit, export, or delete content within that workspace, in accordance with the roles and permissions configured.

4.3. The Company is not responsible for actions taken by workspace members, including deletion or modification of content, disputes between collaborators, or disputes regarding ownership of content created collaboratively. Such matters are solely between the workspace members.

4.4. Read-only share links you generate can be accessed by anyone who possesses the link. You are responsible for controlling their distribution.

5. User Content and Intellectual Property

5.1. You own your content. All scripts, screenplays, beats, boards, lighting plans, notes, and other materials you create or upload to the Service (“User Content”) remain your sole property. Nothing in these Terms transfers ownership of your creative work to the Company.

5.2. Licence to us. You grant the Company a limited, non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, transmit, back up, and display your User Content solely to the extent necessary to provide, maintain, secure, and improve the Service. This licence ends when your User Content is deleted from the Service, subject to backup retention cycles.

5.3. Your warranties. You represent that you own or have the necessary rights to your User Content and that it does not infringe any third party’s copyright, trademark, moral rights, privacy, or other rights.

5.4. Collaborator content. Where multiple users contribute to a workspace, ownership and credit as between those users is governed by their own agreements. We do not adjudicate authorship or ownership disputes.

5.5. Our IP. The Service, including its software, design, interface, logos, trademarks, and documentation, is the property of the Company or its licensors and is protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable laws. Except for the limited right to use the Service, no rights are granted to you.

5.6. Feedback. Suggestions or feedback you provide may be used by us without restriction or compensation.

6. Acceptable Use

You agree not to:

(a) violate any applicable law, including the Information Technology Act, 2000 and rules thereunder;

(b) upload or share content that is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy (including bodily privacy), insulting or harassing on the basis of gender, racially or ethnically objectionable, or otherwise prohibited under Rule 3(1)(b) of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021;

(c) infringe any patent, trademark, copyright, or other proprietary rights;

(d) upload content that threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign states, or public order, or that incites the commission of any cognisable offence;

(e) transmit viruses, malware, or any code designed to disrupt or damage the Service;

(f) attempt to gain unauthorised access to the Service, other accounts, or workspaces, or circumvent role-based permissions;

(g) scrape, reverse engineer, decompile, or create derivative works of the Service;

(h) use the Service to send spam or unsolicited communications;

(i) impersonate another person or misrepresent your affiliation;

(j) knowingly share information that is patently false or misleading;

(k) resell, sublicense, or commercially exploit the Service except as permitted by your plan.

We may remove content or suspend accounts that violate this Section, and where required, report to appropriate authorities.

7. Plans, Fees, and Payment

7.1. Free tier. Certain features are available free of charge. We may change the scope of the free tier at any time.

7.2. Paid plans. Paid subscriptions are billed in advance on a recurring basis (monthly or annually, as selected). Current pricing is displayed at https://www.cinenote.global/pricing.

7.3. Taxes. All fees are exclusive of applicable taxes. Goods and Services Tax (GST) and other applicable Indian taxes will be added at the prevailing rate. Tax invoices will be issued in accordance with GST law. Business users should provide a valid GSTIN for input tax credit.

7.4. Payment processing. Payments are processed through third-party payment gateways authorised by the Reserve Bank of India. We do not store your full card details. Recurring payments, where enabled, are processed in accordance with applicable RBI directions on e-mandates and recurring transactions.

7.5. Renewal and cancellation. Subscriptions renew automatically unless cancelled before the renewal date. On cancellation, access to paid features continues until the end of the current billing period.

7.6. Refunds. Except where required by law or expressly stated at the time of purchase, fees are non-refundable, including for partial billing periods or unused features. Duplicate or erroneous charges will be refunded upon verification.

7.7. Price changes. We may revise fees with at least 30 days’ prior notice, effective from your next billing cycle.

7.8. Non-payment. We may suspend or downgrade accounts with overdue payments after reasonable notice.

8. Data, Exports, and Portability

8.1. You may export your scripts and documents in the formats supported by your plan (e.g., PDF, FDX, Fountain, DOCX) at any time while your account is active.

8.2. We recommend maintaining independent backups of critical work. While we employ versioning, checkpointing, and redundancy, we do not guarantee against all data loss.

8.3. Upon account termination, we will retain your data only in accordance with our Privacy Policy and applicable law, after which it will be deleted from active systems.

9. Third-Party Services

The Service may integrate with or link to third-party services (e.g., payment gateways, cloud infrastructure, export format specifications). We are not responsible for third-party services, their availability, or their terms. Your use of them is at your own risk and subject to their terms.

10. Suspension and Termination

10.1. You may stop using the Service and delete your account at any time via account settings or by writing to admin@zeverio.com.

10.2. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law or a governmental authority, if your use poses a security risk, or upon discontinuation of the Service.

10.3. On termination: (a) your licence to use the Service ends; (b) outstanding fees become immediately payable; (c) Sections 5, 11, 12, 13, 14, and 16 survive.

11. Disclaimers

11.1. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

11.2. Lighting plans, power-load calculations, schedules, and similar outputs are planning aids only. You are solely responsible for verifying electrical loads, safety compliance, and on-set decisions with qualified professionals. The Company accepts no liability for on-set incidents, equipment damage, or injury arising from reliance on the Service.

11.3. We do not warrant that exports will be accepted by, or render identically in, third-party software.

12. Limitation of Liability

12.1. To the maximum extent permitted by law, the Company, its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, revenue, data, goodwill, or business opportunity, arising from or relating to the Service, even if advised of the possibility of such damages.

12.2. The Company’s aggregate liability for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the fees paid by you to the Company in the six (6) months preceding the event giving rise to the claim, or (b) INR 5,000.

12.3. Nothing in these Terms limits liability that cannot be limited under applicable Indian law, including liability for fraud.

13. Indemnity

You agree to indemnify, defend, and hold harmless the Company and its affiliates, directors, officers, and employees from and against any claims, demands, losses, liabilities, and expenses (including reasonable legal fees) arising out of: (a) your User Content; (b) your breach of these Terms; (c) your violation of any law or third-party rights; or (d) unauthorised use of your account attributable to your acts or omissions.

14. Governing Law and Dispute Resolution

14.1. These Terms are governed by and construed in accordance with the laws of India.

14.2. Subject to Clause 14.3, the courts at Bangalore, Karnataka shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms or the Service.

14.3. Arbitration. Any dispute, controversy, or claim arising out of or relating to these Terms shall first be attempted to be resolved amicably. Failing resolution within 30 days, the dispute shall be referred to arbitration by a sole arbitrator appointed in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Bangalore, and proceedings shall be conducted in English. The award shall be final and binding.

14.4. Nothing herein prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction.

15. Grievance Redressal

In accordance with the Information Technology Act, 2000, the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020 (to the extent applicable), the details of our Grievance Officer are:

Name: Hariprasath.T
Designation: Grievance Officer
Email: admin@zeverio.com
Address: We Work D3 9th Floor, Manyata Tech Park, Venkateshapura, Bangalore, Bangalore North, Karnataka, India, 560045.,

Complaints will be acknowledged within 24 hours and resolved within 15 days of receipt (or such shorter period as may be prescribed for specific categories of complaints under applicable rules).

16. General

16.1. Amendments. We may update these Terms from time to time. Material changes will be notified via the Service or email. Continued use after changes take effect constitutes acceptance.

16.2. Assignment. You may not assign these Terms without our written consent. We may assign our rights and obligations, including in connection with a merger, acquisition, or restructuring.

16.3. Force Majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including acts of God, war, epidemics, government actions, internet or infrastructure failures.

16.4. Severability. If any provision is held invalid, the remainder continues in full force.

16.5. Waiver. Failure to enforce any provision is not a waiver of it.

16.6. Entire Agreement. These Terms, together with the Privacy Policy and any plan-specific terms, constitute the entire agreement between you and the Company regarding the Service.

16.7. Notices. Notices to the Company should be sent to admin@zeverio.com or the registered address. Notices to you may be sent to your registered email address.

17. Contact

ZeverioAnimations Technology Private Limited
Registered We Work D3 9th Floor, Manyata Tech Park, Venkateshapura, Bangalore, Bangalore North, Karnataka, India, 560045.,
Email: admin@zeverio.com
Website: https://www.cinenote.global/contact